Privacy Policy
Privacy, Term & Cookies Policies
Last Updated: 12/8/2025
Sea Island Shrimp House (“Sea Island,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our digital platforms, join the SeaFoodie Club, make an online order, or engage with us in any other way.
By using our website, you agree to the practices described in this Policy.
Information We Collect
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Information You Provide
- Name, address, email, phone number
- Payment information for online orders (processed securely by third-party providers)
- Preferences, feedback, survey responses
- Guest service inquiries
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Information Collected Automatically
- IP address, browser type, device information
- Pages viewed, referral URLs
- Cookies and similar tracking technologies (details in Cookie Policy)
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Information from Third Parties
- Delivery partners
- Loyalty/CRM platforms
- Social media tools (if you interact with us on platforms like Facebook or Instagram)
How We Use Your Information
We use your information to:
- Fulfill online orders and provide guest services
- Operate the SeaFoodie Club and send rewards or updates
- Send promotional communications with your consent
- Improve our website, menu offerings, and guest experience
- Analyze site usage and marketing performance
- Maintain security and prevent fraud
Sharing Your Information
We may share your information with:
- Service providers (payment processors, email platforms, delivery partners)
- Marketing and analytics partners to improve website performance
- Legal authorities when required by law or to protect our rights
We do not sell personal information.
Your Choices
- You may update or unsubscribe from marketing emails at any time.
- Cookies may be managed through your browser settings.
- California, Colorado, and other state residents may have additional rights depending on applicable privacy laws (access, delete, opt-out of certain data uses).
Data Security
We use industry-standard safeguards to protect your information. No system is 100% secure, but we take reasonable steps to reduce risk.
Children’s Privacy
Our site and services are not intended for children under 13.
Changes to This Policy
We may update this Policy periodically. Revisions will be posted at the top of the page with a new “Last Updated” date.
Contact Us
For questions or privacy requests:
Email: contactus@shrimphouse.com
Mail: Sea Island Shrimp House, 900 Isom Rd. Ste. 200, San Antonio, TX 78216
Terms & Conditions
By accessing or using the Sea Island Shrimp House website, online ordering system, SeaFoodie Club, or any related digital services (collectively, the “Services”), you agree to these Terms & Conditions.
Use of Our Services
You may use our Services for personal, non-commercial use only. You agree not to:
- Interfere with the security or functionality of the website
- Attempt to gain unauthorized access to our systems
- Use our content for commercial purposes without written permission
Online Ordering
- Prices, menu items, and availability may vary by location.
- Estimated pickup or delivery times are not guaranteed.
- Payment is collected at the time of order.
- Third-party delivery partners operate under their own terms.
SeaFoodie Club
Membership rules, points, and rewards may change at any time. Rewards carry no cash value unless noted.
Fraudulent activity may result in account suspension.
Intellectual Property
All content on our website—including text, images, logos, and graphics—is owned by or licensed to Sea Island Shrimp House. Unauthorized use is prohibited.
Allergen & Nutrition Information
We strive to provide accurate nutritional and allergen information, but variations can occur. Guests with severe allergies should notify the restaurant team directly.
Limitation of Liability
Sea Island is not liable for damages resulting from:
- Website downtime
- Technical errors
- Third-party services (delivery platforms, payment processors)
Governing Law
These Terms are governed by the laws of the State of Texas.
Contact Us
Questions about these Terms?
Email: contactus@shrimphouse.com
Cookie Policy
Sea Island Shrimp House uses cookies and similar technologies to improve your browsing experience and understand how guests use our website.
What Are Cookies?
Cookies are small files stored on your device to help websites remember your preferences and activity.
Types of Cookies We Use
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Essential Cookies
Required for the site to function properly (security, page navigation, ordering).
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Performance & Analytics Cookies
Help us understand website traffic, guest behavior, and marketing performance (e.g., Google Analytics).
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Functional Cookies
Remember preferences like location and language settings.
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Advertising Cookies
Used to deliver relevant ads on platforms like Google or social media.
Managing Cookies
You can block or delete cookies through your browser settings. Disabling certain cookies may limit website functionality (especially online ordering).
Third-Party Tools
We may use cookies from trusted partners such as:
- Google Analytics
- Social media pixels
- Email/marketing automation systems
Updates to This Policy
We may revise this Cookie Policy periodically. Updated versions will be posted on this page.